Livingstone - Business Consultants

How is the risk and impact of a key customer or contract loss reduced?

If you are on a company board that could be badly affected if a key customer or contract was lost, you may be wondering what can be done to ensure that does not occur. This tutorial will take you through how to remove or reduce the possibility of such a disaster so that you will be able to help your board handle this issue professionally.

You should purchase this tutorial if:

  • You are worried your growing company relies heavily on one customer or contract for its survival
  • You have concerns of how the board can prepare against any impact from the loss of a key customer or contract that your company is heavily reliant on it
  • You realise that there is a risk of loss of a major customer who is facing financial difficulties and your board is unsure of how to handle this
  • The board you are on is unsure how to reduce the possibility of the loss of a key customer or contract

This tutorial will teach you:

  • What events can cause the loss of a key customer or contract
  • Ways to remove or reduce the impact of the loss of a key customer or contract
  • How to develop a process for the company board to review its effectiveness in reducing this risk
  • How to review the risks being run from the unexpected financial collapse of a key customer
  • To plan against a key customer demanding unsustainable preferential terms

After you finish this tutorial you will be able to:

  • Contribute in board meetings with sound ideas for preparing for or reducing the risk of a key customer or contract loss
  • Advise members of the board on options to reduce this risk
  • Prepare the foundations for your board to handle this risk and protect the company’s future
  • For multiple use rights of our solutions including associated policies we have packages of 5 tutorials inclusive of initial training available. The investment is NZ$6,000.00 plus GST.

    The investment for single use rights of this tutorial solution is NZ$620.00 plus GST  and for the each policy by itself is NZ$120.00 plus GST. Supportive training is an additional investment above the individual pricing of the tutorial solution or policy.

    Please contact us to discuss your needs so we can ascertain that they will be met by the individual tutorial you are purchasing.

PRICE: $620.00 excluding GST


If you aren't sure if this tutorial is the right one for you, please feel free to send us an email and tell us about your current situation. We'll send you a reply within 24 hours and let you know if it's the right one for you, and if not, which tutorial would better solve the issues you're currently experiencing.

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